Privacy & Cookies

This Privacy & Cookie Policy explains how BEM Solutions LLC ("BEM," "we," "us") collects, uses, and protects information when you visit our website or interact with us. By using our site, you agree to the practices described here.

1. Information we collect

We collect information in two main ways:

• Information you provide. When you fill out a contact form or email us, we collect details such as your name, email address, phone number, company, and the contents of your message.
• Information collected automatically. Like most websites, we automatically collect limited technical data — such as IP address, browser type, pages viewed, and referring source — through cookies and analytics tools.

2. How we use information

We use the information we collect to:

• Respond to inquiries and provide our services;
• Operate, maintain, and improve our website;
• Understand how visitors use our site and measure performance;
• Communicate with you about your request or our work; and
• Comply with legal obligations.

3. Third-party services

We use reputable third-party providers to help operate our site and run marketing — including analytics services and advertising platforms. These providers may collect or receive information about your interactions with our site, governed by their own privacy policies. We do not sell your personal information.

4. Cookies & your choices

Cookies are small files stored on your device. We use essential cookies to make the site work and analytics or advertising cookies to understand usage and measure campaigns. You can control or disable cookies through your browser settings; doing so may affect how parts of the site function.

5. Data retention

We keep personal information only for as long as needed to fulfill the purposes described in this policy, to maintain our business records, or to comply with legal requirements — after which it is deleted or anonymized.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law.

7. Contact

For privacy questions or to exercise your rights, email [email protected]. BEM Solutions LLC is based in Houston, TX, USA.

SMS / Text Messaging

When you provide your mobile number and opt in (for example, by checking the SMS consent box on our contact form), BEM Solutions LLC may send you text messages related to your inquiry, consultations, scheduling, and the services you requested. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. We do not sell, rent, or share your mobile opt-in information or SMS consent with any third parties or affiliates for their own marketing purposes. Carriers are not liable for delayed or undelivered messages. See our Terms for details.

To opt in to text messages from BEM Solutions, or to read the full consent terms and how to stop, visit bem.solutions/sms.